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03 · AI agent template: Grace · IT Support, Security Ops and Software Development

Build, buy or integrate the systems. Then put AI to work inside them.

Build or buy is a real decision, and we make it with the numbers. Led by Kevin Park, we build proprietary software and integrate what you own or buy. Then we deploy Grace, our IT support, security ops and software development template, in your environment and customize it to one workflow where it saves real time or reduces real risk. We prove it in weeks, then expand.

Jun 2025

KMRF dealer portal live in production, replacing manual dealer paperwork

6

vendor and bureau contracts negotiated for Kawasaki Motors Retail Finance

Weeks

to prove one AI workflow before we expand to the next

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Grace
AI agent template
Meet Grace
Technology that talks to the business.

Grace is our AI agent template for IT support, security ops and software development. It starts with a knowledge graph of a lending stack: the platforms, integrations, documents and workflows, and how data moves between them. We deploy it in your environment, map it to your systems, and customize it to your use cases. Grace is named for Grace Murray Hopper, the U.S. Navy rear admiral and computer scientist who built one of the first compilers and helped create COBOL, which still runs core systems at many banks.

What Grace does for you
  • Write build, buy or integrate memos with full cost, risks and an exit plan
  • Run document intake: classify, extract, check completeness and route exceptions to a person
  • Watch the integrations between core, LOS, bureaus, payments and e-signature
  • Answer IT support tickets, monitor security alerts and access, and escalate to your team
  • Produce the AI governance file alongside every workflow

Grace drafts and checks. Your people review every output before anything customer-facing happens.

What is included

Systems that fit how you run.

We build into your operation, not beside it.

Systems
Origination, servicing and portals
  • Loan origination and loan management systems
  • Dealer, merchant and customer portals
  • Payments, bureaus and e-signature
  • Custom integrations
Build or buy
A decision with the numbers
  • Vendor selection and contracts
  • Proprietary software where it is worth building
  • Integration of what you already own
  • Engineering led by Kevin Park
AI
AI that does real work
  • Document intake and review
  • Servicing and collections support
  • Monitoring and exception alerts
  • Quality assurance and internal assistants on your data
How we work

One workflow. In production.

First
Diagnostic

We map your systems, data and constraints, and pick the workflow with the clearest return and the lowest risk.

Next
Build

A fixed-fee project: built, tested, documented and launched with your team, under your governance.

Ongoing
Run and extend

We operate and monitor the workflow, then add the next one. Retainer or managed service.

Questions

What people ask first.

No. We help you decide whether to build, buy or integrate. We build when building is right and integrate when it is not.

Tell us what is slowing you down.

Name the system or process, and we will say whether to build, buy or integrate.

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